How to contact the tax service?

In this article, we will discuss the different ways to contact the tax service. Whether you have tax questions, need help completing your return or questions about your payments, we give you all the information you need to get in touch with the tax authorities.

The different ways to contact the tax service

Contact the tax service by telephone

To contact the tax service by telephone, you can dial the number indicated on your tax notice or on the official tax website. Be sure to prepare all necessary documents before calling to make the process easier.

Use online services

Online tax services offer many features for contacting the tax service. You can send secure messages, view your tax information, or make an appointment online to meet with a tax agent.

Go in person

It is also possible to go in person to the tax center nearest to you. On site, agents will be able to help you resolve your tax problems, guide you through your procedures and answer your questions.

Contact the tax service by mail

If you prefer to communicate in writing, you have the option of sending a letter to the relevant tax office. Be sure to provide all necessary information and meet deadlines to get a response as soon as possible.

Use mobile apps

Some tax administrations offer mobile applications allowing you to easily contact the tax service, follow the progress of your procedures and access important tax information. Download the official app to stay in touch with the tax service constantly.

Opening hours of the tax service


Tax service opening hours may vary depending on region and season. It is essential to know these time slots to avoid unpleasant surprises and plan your administrative procedures as best as possible.

Hours during the week


As a general rule, the tax service is open Monday to Friday. Opening hours often start in the morning around 8:30 or 9 a.m. and end at the end of the day, around 16:30 or 17 p.m. However, it is advisable to check the precise hours of each tax center, as variations may exist from one establishment to another.

Extended opening hours


Some tax services offer extended opening hours, particularly during tax declaration periods. It is not uncommon to find centers open until early evening, or even Saturday morning. This initiative aims to offer more flexibility to taxpayers who have professional constraints during the day.

Times during peak periods


During busy times, such as tax filing periods, tax office opening hours may be extended. Late nights or exceptional openings on weekends can be put in place to meet increased user demand.

Online timetables


At the same time, many tax services now offer online procedures to facilitate exchanges between the tax administration and taxpayers. It is possible to carry out a number of procedures, consultations and payments via the internet, outside normal opening hours.

Practical advice


To avoid queues and stressful emergency situations, it is recommended to plan your visits to the tax office outside of peak hours. Finding out in advance about opening hours, favoring online services when possible and anticipating your steps can greatly facilitate discussions with the tax administration.

In conclusion, keeping informed of the opening hours of the tax service and the online services available is essential to best manage your tax obligations. Adapting your visits according to busy times and planning your procedures carefully allows you to simplify administrative exchanges and increase efficiency.

Documents needed to contact the tax service

Identity documents

The main documents needed to contact the tax administration are identity documents. This is generally a valid identity card, passport or residence permit. These documents make it possible to authenticate the identity of the taxpayer to the tax service.

Tax references

For any tax procedure, it is essential to have your tax references. This includes the tax number, which is assigned to each taxpayer by the tax authorities, as well as the tax notice number. This information is essential for any communication or request to the tax service.

Proof of situation

Depending on the nature of the request, it may be necessary to provide supporting documentation. For example, to request an income declaration, you will need to have pay slips, bank statements, rent receipts, or other documents proving the taxpayer's income and expenses.

Documents relating to real estate

For any question concerning real estate, whether it is the property tax declaration, property tax or housing tax, it is essential to have the documents relating to these properties. This includes property deeds, rental agreements, title deeds or latest tax notices relating to these properties.

Previous matches

Finally, it may be wise to keep previous correspondence with the tax service. These previous exchanges may contain useful information for resolving problems or following up on current files. Having access to these documents can facilitate exchanges with the tax administration and allow a better understanding of the taxpayer's tax situation.

Information to provide when making contact

Essential information for contacting the tax service

Contacting the tax office can sometimes be an intimidating process for many taxpayers. However, by providing the right information at the first contact, you will make processing your request much easier. Here is the essential information to provide when making contact:

1. Your full contact details

It is important to provide your full contact details at the start of your call or letter. This includes your first and last name, postal address, telephone number and email address where applicable. This information will allow the tax service to easily identify you and contact you if necessary.

2. Your tax number

The tax number is a unique reference assigned to you by the tax administration. It is essential for any communication with the tax service. Be sure to communicate this clearly and correctly to avoid any misunderstandings or delays in processing your request.

3. The reason for your request

When contacting the tax service, it is essential to clearly explain the reason for your request. Whether for a question about your tax return, a request for a payment deadline or any other request, specify from the start the subject of your request to best guide your contact.

4. Supporting documents

If your application requires supporting documents, be sure to mention them at the beginning. Prepare the necessary documents before contacting the tax service so that you can provide them quickly if necessary. This will facilitate the processing of your request and avoid any additional delays.

By providing this information clearly and completely when contacting the tax service, you will optimize your exchanges and increase the chances of obtaining a rapid and relevant response to your request.

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